CASE MANAGEMENT

Every child and family is unique—and so is the support they need. That’s why a one-size-fits-all approach doesn’t work. This course introduces the essential tools and practices of case management, a structured yet highly relational method for delivering personalized care.

You’ll gain practical insights on building trust, assessing needs, creating tailored plans, and ensuring progress over time. Whether you're shaping program strategy, delivering direct services, or influencing systems-level change, this course will help you lead with clarity, compassion, and confidence.

YOU'LL WALK AWAY WITH

  • A clear understanding of what case management is and why it matters
  • Editable templates for assessments, case plans, progress tracking, and more—ready to customize for your context.
  • Practical tools to guide every step—from first contact to case closure
  • Guidance for working with government and community partners to support families
  • A CAFO Certificate of Completion to demonstrate your learning

WHAT YOU CAN EXPECT

Customizable Tools
& Templates

Use our downloadable, logo-free tools to plan and document casework that meets professional standards and adapts to your context.

Team Discussion &
Summary Guides

Facilitate learning as a group with team discussion questions and a curated resource guide.

CAFO Certificate of Completion

Demonstrate your knowledge and commitment to quality care with a downloadable CAFO certificate after completing the course and quiz.

A PROVEN FRAMEWORK FOR BETTER CARE

This course is part of CAFO’s Core Elements of Success program, which provides a clear roadmap to improving outcomes for vulnerable children through evidence-based training on key aspects of quality care.


Drawing from global best practices and enriched by insights from NGOs, field experts, and experienced leaders, each course equips you with the knowledge, skills, and tools necessary to provide quality care for vulnerable children and families. Topics range from child protection and confidentiality to board governance and fiscal accountability—giving you the resources to implement best practices across every aspect of your organization, ensuring your efforts lead to meaningful, positive outcomes.


If you're committed to achieving measurable results—rather than just hoping for positive outcomes—and need actionable strategies and tools to improve your program, this course is for you.


CAFO’s Core Elements of Success: Simplified care improvement, designed for you.

AT A GLANCE

Build trust and track progress through clear, compassionate casework.


  • Who is This Course For?
  • Christian leaders and staff serving vulnerable children and families globally
  • Teams working in residential care, foster care, adoption, family strengthening, or youth services
  • US-based organizations supporting international child welfare efforts
  • Clinicians, social workers, and caseworkers providing direct care
  • Anyone seeking to deepen their understanding of effective, ethical case management
  • Time Commitment
  • This self-paced course contains 4 main modules. 
  • Most courses take 3 hours to complete, but you’re welcome to move at your own pace.
  • Price
  • $89 CAFO Members
  • $99 Non-Members
  • Need help covering the cost? Learn about scholarships and group discounts.
  • Coupon codes can be applied at checkout.

CHOOSE A PRICING OPTION

If you are an individual or organizational CAFO Member, you receive a discounted rate on all Core Elements courses. Learn more about becoming a CAFO Member.