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Welcome to this eCourse!
The Best Interest of the Child
What is Case Management?
What to Expect from this Course?
Characteristics of Good Case Management
Start with Building Relationships
Case Management Requires Professional Staff
Preparing for Case Management
How can we Prepare to do Case Management?
1. Hire Case Management Staff
2. Train and Organize Staff
3. Make Local Connections
4. Identify Record-Keeping Tools
5. Implement a Case Management Process
Foundations and Preparing for Case Management Quiz
Case Management Tools and Processes
The Case Management Process
Monitoring & Review
Case Closure or Referral
Learning from our Partners
Resources for Further Exploration
Survey and Certificate of Completion
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